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Privacy Policy

Privacy Policy2018-12-27T15:01:28+00:00

PRIVACY POLICY

Last modified: December, 2018.

 

Your privacy is important for CatsWork and an essence to our services. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information.

 

Everyone part of CatsWork is committed toward your data privacy and confidentiality, and our care and attention to protecting your rights–this will never change. CatsWork is not in the business of selling or renting your information. CatsWork shall not sell your personal data to third parties and shall only share it when necessary for the rendering of the CatsWork services as stated below.

Table of contents

  1. Introduction
  2. Processing of personal data of Users by CatsWork (as Controller)
  3. Processing of personal data on behalf of Users by CatsWork (as Data Processor)
  4. Security
  5. Exclusion of the CatsWork service
  6. Frequently asked questions about privacy

 

1. Introduction

 

This Privacy Policy establishes the conditions for the processing of personal data of users (the “User” or “you”) of the CatsWork services (the “Service”) by CatsWork (the “Company” or “we”) as well as the conditions for the processing of personal data by CatsWork on behalf of Users within the Service.

 

2. Processing of personal data of Users by CatsWork (as Controller)

 

2.1. This Section explains the processing of personal data of Users by CatsWork as a controller, that is, when CatsWork decides about the purposes and means for the processing of the data. This only happens regarding the data of the User used by CatsWork to render the Service (registering to create an account, any billing, etc.). This does not include the communications sent by the User through the Service and related-data, which shall only be processed in accordance with Section 3 below.

 

CatsWork shall process as controller your personal data to provide you with the Service and to manage and improve the Service, including sending of communications regarding the Service or with information about the Service or CatsWork.

 

2.2. Personal data of Users processed by CatsWork for the above purposes may include contact information, such as name or email address, language preferences, current location for the proper price/currency displaying, payment data, and other personal data provided by the User in the context of the provision of the Service.

 

2.3. The legal basis for the processing of personal data of Users is the contractual relationship between the Users and CatsWork for the Service and also the legitimate interest of CatsWork of informing registered Users about the Service and the company.

 

2.4. Personal data of the Users will be processed by CatsWork throughout the term of the contractual relationship for the Service and subsequently for the period during which applicable regulations require such personal data be he held thereafter.

 

2.5. CatsWork may share the personal data with third parties, only for the provision of the Service and at all times subject to the guarantees and requirements provided by applicable data protection laws.

 

If at any time the User wishes to stop receiving communications regarding CatsWork or with commercial information about the Service, the User may request so by sending an email to catsworknu@gmail.com.

 

3. Processing of personal data on behalf of Users by CatsWork (as Data Processor)

 

3.1. This Section explains the processing of personal data by CatsWork on behalf of Users, as a data processor, that is, when the purposes and means for the processing of the data are decided by the User and CatsWork only access the data for the rendering of the Service and on behalf of the User.

 

The Service may imply the access and processing by CatsWork of personal data controlled by the User and generated within the Service in relation to each electronic mail sent or received by the User through the Service (“Accessed Data”). In such cases, CatsWork shall be deemed as the data processor and shall process such personal data only on behalf of the User and not for its own purposes.

 

The Accessed Data may comprise without limitation:

  • Metadata of electronic mails received or sent by the user account where the Service is active, including but not limited to:
    • subject of the email
    • timestamp of the email
    • email body text
  • Name and identification address of spreadsheets owned by the user account
  • Information provided by the user to the Service, comprising the labelling of elements in the email body or otherwise.

 

Accessed Data is the only information to which CatsWork shall access to provide the Service. Authorizations for Gmail and the connection to your Google account as detailed in the Terms of Service are needed technically for the rendering of the Service by CatsWork and to provide the email tracking service, but do not imply the access by CatsWork to any data or information of the User other than the Accessed Data. For your better understanding, this is the detail of the use of the above permissions by CatsWork:

  • View email messages when the Application is running: view your email metadata such as header and body. The Application needs this permission to identify your emails and pre-populate certain fields of the Application. Access is temporary; only available to the Application when it is running.
  • View and manage data associated with the application: read and write application-related data in the storage infrastructure used by this application; Use the application-related data when executing the Application.
  • Read, send and manage your email: the Application does not use the ‘send’ nor ‘manage’ permissions, but unfortunately those permissions can not be removed separately. No one at CatsWork will read your emails, and CatsWork will never send emails on your behalf nor share the direct content of your emails.
  • View, manage and create spreadsheets in Google Drive: view the names and identification label of spreadsheets and edit the spreadsheet specified during the use of the Application; creation of spreadsheets is a convenience function provided by the Application and is only executed when triggered by the user.

As detailed in the above permissions, some of them are never used by CatsWork, but the permission system from Google does not have enough granularity to select only the ones that CatsWork really needs.

 

CatsWork guarantees that:

 

  • Only automated software uses the above permissions
  • No one at CatsWork reads your emails
  • CatsWork will never send emails on your behalf
  • CatsWork will never share the content of your emails with third parties without permission
  • CatsWork doesn’t store the body of your emails.

 

The processing of the above personal data is only carried out for the provision of the Service within the terms and duration stated in the Terms of Service.

 

3.2. Accordingly, CatsWork shall:

  1. not process the Accessed Data for a purpose other than the provision of the Service requested by the User and shall not transfer such data, not even for their storage, to unauthorized parties;
  2. process the Accessed Data only on documented instructions from the User; and if CatsWork is aware that or of the opinion that any instruction given by the User breaches the data protection regulations, CatsWork shall immediately inform the User;
  3. notify the User promptly if it becomes aware of any data breach and shall provide full details of the relevant breach;
  4. ensure that persons authorized to process the Accessed Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

 

3.3 CatsWork shall not subcontract third parties for the processing operations which may imply access to the Accessed Data without the authorization of the User.

 

In this respect, the following sub-processors are deemed as authorized by the User:

  • Google services: Google Apps, Google Analytics, Google Forms, Google Cloud Platform, Google APIs, Google Apps Script, Google Drive

 

3.4. CatsWork shall guarantee the confidentiality of the Accessed Data, even after the termination of the Service.

 

3.5. The User is the only one deciding the purposes and means for the processing of Accessed Data, so CatsWork does not use Accessed Data for its own purposes and only uses them for the rendering of the Service and on behalf of the User. To such extent, the User shall have to comply with applicable obligations under data protection regulations, including relying on an appropriate legal basis for the processing of personal data of the recipients of the emails sent through the Service. The User, and not CatsWork, shall be solely responsible for the compliance with such obligations.

 

3.6. The User acknowledges and agrees that the use of the Service and the processing of the Accessed Data as a result of the same is its own free and exclusive decision and has verified that the conditions of the Service and the processing of the Accessed Data are in line with its interests.

 

4. Security

 

CatsWork shall process all personal data in the strictest confidentiality and implement the appropriate technical and organisational measures as required by applicable regulations.

We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.

 

5. Consent

 

By using our site, you consent to our privacy policy. If you do not consent to the collection and processing of the information required to be processed, we are unable to provide you with our service, and you should not use our site.

 

6. Frequently asked questions about privacy

 

6.1. How can I remove CatsWork access to my Google account and emails?

You can stop CatsWork access to your Google account here. In such a case, you will not enjoy the Service any more.

 

6.2. Does CatsWork sell or rent my personal data or the content of my emails?

No, CatsWork does not sell or rent your personal data.

 

6.4. Where is my information stored?

Information submitted to CatsWork will be transferred only within the Gmail and Google drive accounts belonging to the User.

 

6.5. How can I delete my personal data from the Service?

The service does not store any user data at the moment. In case of future changes, email catsworknu@gmail.com for any requests.

 

6.6. How safe is my credit card information?

User can enjoy the CatsWork Service for free, thereby not requiring User to purchase anything through the CatsWork interface on Google Suite or catswork.io.

 

6.7 Does CatsWork store the body of my emails?

No, CatsWork does not store the body of your emails.

 

6.8 Why does CatsWork need permissions to access your Gmail/Google Account and how those permissions are used?

This is the detail of the use of the permissions by CatsWork:

 

  • View email messages when the Application is running: view your email metadata such as header and body. The Application needs this permission to identify your emails and pre-populate certain fields of the Application. Access is temporary; only available to the Application when it is running.
  • View and manage data associated with the application: read and write application-related data in the storage infrastructure used by this application; Use the application-related data when executing the Application.
  • Read, send and manage your email: the Application does not use the ‘send’ nor ‘manage’ permissions, but unfortunately those permissions can not be removed separately. No one at CatsWork will read your emails, and CatsWork will never send emails on your behalf nor share the direct content of your emails.
  • View, manage and create spreadsheets in Google Drive: view the names and identification label of spreadsheets and edit the spreadsheet specified during the use of the Application; creation of spreadsheets is a convenience function provided by the Application and is only executed when triggered by the user.

 

 

As detailed in the above permissions, some of them are never used by CatsWork, but the permission system from Google does not have enough granularity to select only the ones that CatsWork really needs.

 

6.9 Privacy code of conduct

 

CatsWork guarantees that:

  • Only automated software uses the above permissions
  • No one at CatsWork reads your emails
  • CatsWork will never send emails on your behalf
  • CatsWork will never share the content of your emails with third parties without permission
  • CatsWork doesn’t store the body of your emails.